Terms of Service

Last Updated: June 11, 2026

Welcome to www.propertydoctor.ai (“Website”), owned and operated by Property Doctor (“Property Doctor”, “We”, “Us”, or “Our”).

By accessing our website, browsing our content, or purchasing our Premium Guidance Reports (including engineering issue analyses such as Honeycomb in Concrete, Structural Checkups, and related digital property health reports), you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

1. Scope of Services & Digital Product Delivery

• Service Definition: Property Doctor provides digital engineering guidance, educational material, and property assessment reports to help property owners identify issues, common causes, and recommended repair methodologies.
• Digital Delivery: Upon successful payment processing through our authorized payment gateway, the premium digital report (e.g., PDF format or secure download link) will be delivered to the client’s registered email address or provided communication channel.
• Delivery Timeline: Standard digital delivery occurs instantly or within [Insert Timeline, e.g., 24 to 48 hours] if manual property data integration is required.

2. Professional Disclaimer & Limitations

• General Guidance Only: The information contained within our Premium Guidance Reports is intended solely for general guidance, identification, and educational purposes.
• Site Variations: Actual site conditions, materials, local workmanship, labor costs, and physical repair methods can vary drastically.
• No Engineering or Legal Liability: The digital reports do not constitute formal architectural, legal, or definitive structural engineering advice. Customers are strongly encouraged to hire a licensed structural engineer or certified specialist to conduct on-site physical inspections, precise depth testing, and execution of any actual repair works.
• Limitation of Liability: Property Doctor and its publishers disclaim any direct or indirect liability, losses, or structural recurring issues arising from a user’s independent reliance on the general cost estimations, tool lists, or repair steps outlined in the digital report.

3. Payments, Billing, and Gateway Security

• Pricing: All prices listed for individual reports or consolidated property checkups are transparently displayed in Indian Rupees (₹) and are subject to applicable taxes.
• Secure Transactions: All online payments are securely routed and processed through our authorized payment gateway partner, Razorpay.
• Data Security: Property Doctor does not collect, capture, or store any sensitive credit/debit card numbers, CVVs, or Net Banking credentials on our servers.

4. Intellectual Property & Acceptable Use

• Copyright Ownership: All text, specialized step-by-step repair flows, charts, diagnostic images, and attached video materials provided within the premium report are the exclusive intellectual property of Property Doctor.
• Single-User License: Purchase of a report grants a single, non-transferable license to the buyer for personal or specific property use.
• Restrictions: You may not copy, resell, redistribute, modify, or publicly publish any portion of the digital reports without express written consent from Property Doctor.

5. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any legal disputes, claims, or proceedings arising out of your use of this platform or purchase of our digital reports shall be subject to the exclusive jurisdiction of the courts located in Kolkata, India.

6. Customer Support & Contact Information

For any payment failures, non-delivery of purchased digital reports, or general queries regarding these terms, please reach out to us at:

• Legal/Business Entity Name: Dr. Propheal
• Registered Office Address: 30D, Jawaharlal Nehru Road 3rd Floor Kolkata – 700016
• Customer Support Email: info@propertydoctor.ai
• Contact Phone Number: +91 85848 55470